Returning Equipment for Repair If a control (or any part of an electronic control) is to be returned for repair, please contact your Full-Service Distributor in advance to obtain Return Authorization and shipping instructions.
When shipping the item(s), attach a tag with the following information:
return authorization number;
name and location where the control is installed;
name and phone number of contact person;
complete Woodward part number(s) and serial number(s);
description of the problem;
instructions describing the desired type of repair.
Packing a Control
Use the following materials when returning a complete control: protective caps on any connectors; antistatic protective bags on all electronic modules;
packing materials that will not damage the surface of the unit;
at least 100 mm (4 inches) of tightly packed, industry-approved packing material;
a packing carton with double walls;
a strong tape around the outside of the carton for increased strength. To prevent damage to electronic components caused by improper handling, read and observe the precautions in Woodward manual 82715, Guide for Handling and Protection of Electronic Controls, Printed Circuit Boards, and Modules.
Engineering Services
Woodward offers various Engineering Services for our products. For these services, you can contact us by telephone, by email, or through the Woodward website. Technical Support Product Training Field Service Technical Support is available from your equipment system supplier, your local FullService Distributor, or from many of Woodward’s worldwide locations, depending upon the product and application. This service can assist you with technical questions or problem solving during the normal business hours of the Woodward location you contact. Emergency assistance is also available during non-business hours by phoning Woodward and stating the urgency of your problem.
Superior products
We mainly make spare parts for DCS, PLC, robot control system and large servo system.
Main products: various modules/cards, controllers, touch screens, servo drives.
Advantages: professional off production accessories,
Fast delivery, accurate delivery time,
Main brands include ABB, GE/FANC, FOXBORO, TRICONEX, BENTLY NEVADA, A-B, EMERSON, OVATION, MOTOROLA, XYVOM, HONEYWELL, REXROTH, KUKA, NI, DEIF, Reliance Electric, Yokogawa, WOODWARD, SCHNEIDER, MOOG, PROSOFT and other brands