ABB 48980001-AG DSSB 170 Channel smart card

Contacting Technical Support ProSoft Technology, Inc. (ProSoft) is committed to providing the most efficient and effective support possible. Before calling, please gather the following information to assist in expediting this process: 1 Product Version Number 2 System architecture 3 Network details If the issue is hardware related, we will also need information regarding: 1 Module configuration and associated ladder files, if any 2 Module operation and any unusual behavior 3 Configuration/Debug status information 4 LED patterns 5 Details about the serial, Ethernet or fieldbus devices interfaced to the module, if any.For technical support calls within the United States, an after-hours answering system allows 24-hour/7-days-a-week pager access to one of our qualified Technical and/or Application Support Engineers. Detailed contact information for all our worldwide locations is available on the following page.

Return Material Authorization (RMA) Policies and Conditions 

The following Return Material Authorization (RMA) Policies and Conditions (collectively, "RMA Policies") apply to any returned product. These RMA Policies are subject to change by ProSoft Technology, Inc., without notice. For warranty information, see Limited Warranty (page 113). In the event of any inconsistency between the RMA Policies and the Warranty, the Warranty shall govern.

All returned Products must be shipped freight prepaid, in the original shipping container or equivalent, to the location specified by ProSoft Technology, and be accompanied by proof of purchase and receipt date. The RMA number is to be prominently marked on the outside of the shipping box. Customer agrees to insure the Product or assume the risk of loss or damage in transit. Products shipped to ProSoft Technology using a shipment method other than that specified by ProSoft Technology, or shipped without an RMA number will be returned to the Customer, freight collect. Contact ProSoft Technical Support for further information.

Returning Any Product

 a) In order to return a Product for repair, exchange, or otherwise, the Customer must obtain a Return Material Authorization (RMA) number from ProSoft Technology and comply with ProSoft Technology shipping instructions. b) In the event that the Customer experiences a problem with the Product for any reason, Customer should contact ProSoft Technical Support at one of the telephone numbers listed above (page 109). A Technical Support Engineer will request that you perform several tests in an attempt to isolate the problem. If after completing these tests, the Product is found to be the source of the problem, we will issue an RMA.

Quality assurance service

1. We provide high-quality parts of various brands, and you will find full

The model meets your needs.

2. For models that have been out of production for many years, we have all hard to find parts, so we can directly find us to solve all problems for you at one time.

3. If you are in a hurry to use this product, we can dispatch it for you.

4. All products can enjoy a one-year warranty service,

5. Our products are new and unused.

6. If you need a large quantity, you can contact us and I can offer you a discount.

7. You can ask me about the price and more information about the product via email. We welcome you