The MVI71-103M device is an electronic product, designed and manufactured to function under somewhat adverse conditions. As with any product, through age, misapplication, or any one of many possible problems the device may require repair. When purchased from ProSoft Technology, Inc., the device has a 1 year parts and labor warranty (3 years for RadioLinx) according to the limits specified in the warranty. Replacement and/or returns should be directed to the distributor from whom the product was purchased. If you must return the device for repair, obtain an RMA (Returned Material Authorization) number from ProSoft Technology, Inc. Please call the factory for this number, and print the number prominently on the outside of the shipping carton used to return the device.
General Warranty Policy – Terms and Conditions
ProSoft Technology, Inc. (hereinafter referred to as ProSoft) warrants that the Product shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship, for the period of time herein indicated, such warranty period commencing upon receipt of the Product. Limited warranty service may be obtained by delivering the Product to ProSoft in accordance with our product return procedures and providing proof of purchase and receipt date. Customer agrees to insure the Product or assume the risk of loss or damage in transit, to prepay shipping charges to ProSoft, and to use the original shipping container or equivalent. Contact ProSoft Customer Service for more information.
This warranty is limited to the repair and/or replacement
at ProSoft's election, of defective or non-conforming Product, and ProSoft shall not be responsible for the failure of the Product to perform specified functions, or any other nonconformance caused by or attributable to: (a) any misuse, misapplication, accidental damage, abnormal or unusually heavy use, neglect, abuse, alteration (b) failure of Customer to adhere to ProSoft’s specifications or instructions, (c) any associated or complementary equipment, software, or user-created programming including, but not limited to, programs developed with any IEC1131-3 programming languages, 'C' for example, and not furnished by ProSoft, (d) improper installation, unauthorized repair or modification (e) improper testing, or causes external to the product such as, but not limited to, excessive heat or humidity, power failure, power surges or natural disaster, compatibility with other hardware and software products introduced after the time of purchase, or products or accessories not manufactured by ProSoft;
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